Wednesday, 14 December 2011

Tell Us Once Comes To Cambridgeshire


A new service designed to take away some of the stress of notifying Government departments and local councils of a birth or death will be launched in Cambridgeshire tomorrow, December 1.

The national Tell Us Once scheme will be rolled out in Cambridgeshire as part of local public services commitment to work together and cut through red tape.

The scheme has been launched by Cambridgeshire County Council as well as district and city councils across the county, and is backed by the Government.

Our video shows the benefits of Tell Us Once and what can be expected when you come to register a birth or death.

http://tiny.cc/q35zl

Immediately after registering a birth at any of the County Council's 6 registration offices parents will now be able to use the Tell Us Once service. All they will need to do is bring along some standard documents to their birth appointment, answer some simple questions and provide some basic information and the registrar will do the 'paperwork' online giving necessary information directly to government departments and local authorities.

The registrar can also verify and send a completed Child Benefit form which eliminates the need for parents to send a birth certificate with their application.

When registering a death the family will now be invited to use the Tell us once bereavement service to inform a large number of local and national government departments dealing with taxes, benefits, pensions, social services, DVLA, housing and passports with just one single contact.

Cambridgeshire County Councillor Tony Orgee, Cabinet Member for Health and Well Being, said: "Cambridgeshire is at the forefront of designing services around the needs of residents we serve, rather than the needs of our public services. This national Tell Us Once scheme builds on the good joint working in Cambridgeshire where public bodies are looking at ways of cutting red tape and making it easier to access our services.

"Once we are notified of a death or birth we can alert other relevant council or Government services for you so that you don't have to do it. We want to reassure residents that details will only be passed on if they want to and staff will be more than happy to help talk them through the process.

"These are highly emotional and vulnerable times and this new scheme is about reducing the worry and stress in these situations. We will help at every step of the way so they only have to tell us once."