Thursday, 31 January 2013

Reporting Road Problems Gets Even Easier

CCC Highways Reporting Website

People wanting to report a problem with the roads across Cambridgeshire will now find it easier thanks to improvements put in place by the County Council.

The changes have been made following consultation with the public on the way they prefer to report potholes and other highway problems.

The online Highways Fault Reporting System has been upgraded to provide:

  • Easier data entry for the public
  • Improved tracking so people reporting on-line can follow the progress of a repair
  • The ability to enter a second fault without the need to re-enter personal/contact details
  • Better system capacity to ensure fault reports do not fail
  • Better on-line access to advice and information from the County Council's Contact Centre

County Council Cabinet Member for Community Infrastructure, Councillor Tony Orgee, said: "The County Council is committed to keeping the roads across Cambridgeshire in as good a condition as possible and we have committed £90m of extra funding to highways maintenance.

"The improvements to the Highway Fault Reporting System are designed to make it easier for the public to report a concern or a fault which will then be dealt with as quickly as possible by our repair teams throughout Cambridgeshire."

To report a highways fault, go to:

http://www.cambridgeshire.gov.uk/transport/roads/reportingafault.htm (or http://goo.gl/OK8oj)

 or telephone the Contract Centre on 0345 045 5212.

Since the beginning of December, more than 600 potholes across Cambridgeshire have been reported and repair work to fix them ordered by the County Council highway teams.