Thursday, 8 May 2014

eCops: Alarm Sales - Doorstep And Telephone Selling Of Alarm Systems 08/05/2014

There has been a recent incident of a sales person contacting residents in Hinxton this week to offer security products at a reduced or heavily discounted rate.

These sales people have periodically visited Cambridgeshire to sell alarm and security products to homeowners; making misleading claims such as you can buy an alarm for just £1; or staying in the person's home for a great length of time to get them to sign up for a security system.

These techniques are illegal and the companies involved have been advised by colleagues at Cambridgeshire Trading Standards as to the correct business practice to follow. The company has also featured on Watchdog where sales reps. were putting undue pressure on homeowners to buy a security system.

"If during visit to your property a trader refuses to leave contact the police immediately and make note of the time of the request, and the time the trader leaves."

If you are considering buying an alarm, look for companies that have been independently assessed by S.S.I.A.B (Security Systems & Alarms Inspection Board) or N.S.I. (National Security Inspectorate) always obtain at least three quotes to compare the price and service offered. Independent Inspectorates are not-for-profit approval bodies who carry out inspection services for the security industry in order to protect consumer interests. They are governed by UKAS (United Kingdom Accreditation Service) the sole accreditation service recognised by the government. Look for local firms where possible and personal recommendations from friends, or neighbours are a good guide.

If you have been contacted by the company and feel concerned please contact the Police via 101 for assistance.

Rachel Carr (Police, Community Safety Officer, South Cambridgeshire)